If a product is out of stock there will be a notice on the product page with the expected ship date. Most back-ordered items can be purchased and will ship as soon as they arrive.

We will notify you of the product status via email. As always, you can contact us for the latest status.

Most items can be returned within 30 days. The exceptions are: custom order, customizable, and used items, cannot be returned. Open items must be in factory condition and include all original parts and accessories

Please review our return policy for more details or to request an RMA.

There are several reasons why your payment might not have gone through:

1. Incorrect Payment Details: Double-check that the card number, expiration date, CVV, and billing address are entered correctly.
2. Insufficient Funds: Ensure your card or account has enough funds to cover the purchase.
3. Bank Security Measures: Your bank or card issuer may have flagged the transaction for security reasons, especially if it's larger than usual or outside your normal spending patterns.
4. Card Restrictions: Some cards are restricted from being used for online or international purchases.
5. Expired Card: Check if your card is still valid.
6. Payment Platform Issues: There may be a temporary issue with the payment processor or our website.

If your payment continues to be declined, we recommend:

• Contacting your bank or card issuer to ensure there are no blocks on your card.
• Trying an alternative payment method.
• Contact us for additional help

Yes, we collect sales tax on all orders shipped to NY and PA. If you're tax-exempt, please contact us with your exemption certificate.

Shipping costs are calculated in the shopping cart and at checkout. Please add the items you would like to purchase to your cart and enter your shipping information to obtain a quote.

All of our products display the lead time on the product page. In-stock orders are usually shipped in 1 business day. For back ordered items, the expected ship date will be displayed on the product page.

If you need an order by a specific date, please contact us before ordering.